Returns & Exchange Policy
Last Updated: June 2026
At Ghost Clothing, customer satisfaction is important to us.
We want every customer to have a great shopping experience.
If you are not satisfied with your purchase, you may request a return or exchange according to the conditions below.
Return Period
Customers may request a return within 7 days after receiving their order. Requests submitted after this period may not be accepted.
Return Requirements
For a return or exchange to be accepted, the product must:
- Be unused and unworn.
- Be in its original condition.
- Have original tags attached where applicable.
- Not show signs of damage caused by the customer.
Size Exchanges
Customers may request an exchange for a different size, subject to availability. Customers are encouraged to select the correct size before completing their order.
Damaged or Incorrect Orders
If you receive a damaged product or an incorrect item, please contact Ghost Clothing as soon as possible after delivery. We will review the issue and assist with the appropriate solution.
Refunds
Refunds will only be processed after the returned item has been inspected and approved. Approved refunds will be processed using the appropriate payment method.
Delivery Costs
Delivery costs may not be refundable unless the return is caused by an error from Ghost Clothing.
Non-Returnable Items
Items that have been worn, washed, damaged, or altered may not qualify for a return or exchange.
Contact Us
For return or exchange requests, please contact Ghost Clothing through our official customer support channels.